
Terms of service.
Reservations and On-site bookings
Booking days - Everyday from 6pm -11pm
Reservations can be made on-site and on www.copaquadining.com
Bookings will be accepted via online, phone-ins and walk-in channels
Guests shall provide all required details for processing their booking and payment.
Name of the Guests (all participating guests)
Contact details – Telephone / Mobile Number, E-mail ID
Bookings on line shall be confirmed upon receipt of 100 % payment for the number of persons booked
Bookings encouraged by groups of TWO (2) or FOUR (4) persons only, per table
Seats will be accommodated on a first come first serve basis.
Booking is NOT RECOMMENDED for GUEST with HEALTH PROBLEMS (i.e. Breathing/lung problems, fever, dry cough, and such that may be harmful to the guest as well as other guests).
Refund Policy
This is a “Book & Buy’ event.
REFUND POLICY shall apply as follows:
Since the event has been scheduled with limited seat availability, NO REFUND POLICY shall apply.
NO REFUND request shall be entertained for NO SHOWs.
Refund Request will only be considered if the event is canceled due to;
Force Majeure,
Ban of the event following orders released by LGU or national government agencies.
Rules & Safety Guidelines:
To Our Guests,
The Management would like to give you an enjoyable and safe experience with Cebu Ocean Park’s aqua dining. With this, we would like to ask for your support to make this happen.
Guests must be twelve (12) years old and above and below sixty-five (65) years of age to enjoy the event.
Wait for assistance to be seated.
NO GUEST with HEALTH ISSUES shall be allowed. Such health issues include breathing/lung problems, asthma, and any of such that may be harmful to the guest and other guests.
AQD will not be liable for any lost or stolen personal items belonging to the guests.
AQD will not be liable for any injury due to negligence.
AQD will not be liable for delays in service due to late arrival and reserves the right to release the table for waiting guests.
Bags and other items may be subject to the security check. Thus, AQD reserves the right not to allow any of the items listed below to be brought into the restaurant.
FOOD
BEVERAGES
PETS
Firearms, dangerous weapons, and prohibited drugs will not be allowed inside the park for any reason whatsoever.
AQD reserves the right to ask the guest to leave the restaurant without refund for failure to comply with any of the restaurant rules, for unsafe, illegal, or offensive behavior, to ensure safety, security or order.
These bookings should not be availed in conjunction with any other promo or discount.